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Terms of Use and EULA

SmartCemic, the Biomarker Intelligence Platform by NorCemic Inc.

Effective May 1, 2026 Updated October 7, 2026
18+13+ with consent
WellnessNot medical advice
CancelAnytime
ArizonaGoverning law

Critical Medical Disclaimer: SmartCemic is a wellness and health trend tracking platform. Neither SmartCemic nor the QESA Biomarker Intelligence Device is FDA-cleared or CE-marked. It is not intended to diagnose, treat, cure, or prevent any disease. Do not use readings to make medical decisions. Always consult a qualified healthcare professional.

1Acceptance of Terms

By accessing or using SmartCemic ("the Platform"), you agree to be bound by these Terms of Use and End User License Agreement ("EULA"). If you do not agree to these terms, do not use the Platform.

NorCemic Inc. ("we", "our", "us") reserves the right to update these terms at any time. Continued use of the Platform after changes constitutes acceptance of the revised terms. We will notify users of material changes via in-app notification or email.

2EligibilityRequirements to use SmartCemic

To use SmartCemic, you must meet the following requirements:

  • Be at least 18 years of age, or 13+ with verified parental consent
  • Have the legal capacity to enter into binding agreements
  • Not be prohibited from using the Services under applicable laws
  • Provide accurate and complete registration information
  • Reside in a jurisdiction where our Services are available

3User Accounts

You must create an account to access certain features. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate, current information and to keep it up to date.

You may delete your account at any time from the Settings page in SmartCemic. Upon deletion, your personal data will be removed in accordance with our Privacy Policy.

4Privacy and Data

Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal and health data.

  • All health data is encrypted at rest and in transit using industry-standard protocols
  • We do not sell your personal or health data to third parties
  • We do not share data with data brokers or advertising networks
  • You can export or delete your data at any time from within SmartCemic
  • Cookies are used only for session management and security, not for tracking

5Subscriptions and BillingAuto-renewable plans

SmartCemic offers auto-renewable subscription plans. Current subscription plans, features and pricing are published at smartcemic.com/pricing and may change with notice.

Billing Terms

  • Auto-Renewal: Subscriptions automatically renew unless cancelled at least 24 hours before the renewal date
  • Payment: Charged at confirmation of purchase through the Apple App Store (iOS app), Google Play (Android app) or PayPal (web), depending on where you subscribe
  • One Account: Your subscription belongs to your SmartCemic account, so you can subscribe on the web and continue in the app, or the other way round
  • Cancellation: Cancel anytime where you subscribed: your device's App Store or Google Play subscription settings, or your PayPal account for web subscriptions. Your subscription remains active until the end of the period you have paid for. Payments already made are not refundable.
  • Annual Discount: Annual plans cost less than paying monthly; current savings are shown at smartcemic.com/pricing

Free Trials: If a free trial is offered, it converts to a paid subscription at the end of the trial period unless you cancel before the trial expires. You will be notified before any charge is applied.

6Health Data and Medical Disclaimer

The App provides estimated health readings including glucose levels, heart rate, blood oxygen saturation (SpO2), and other biomarkers. These readings are for informational and general wellness purposes only.

  • Not a substitute for professional medical advice, diagnosis, or treatment
  • Do not use readings to make medical decisions, including insulin dosing
  • The companion hardware is under development and has not received regulatory clearance
  • Always consult a qualified healthcare professional for medical concerns
  • Readings may vary based on environmental conditions and QESA device calibration
  • In case of medical emergency, contact emergency services immediately

QESA device: terms for the QESA device, including any warranty, will be published when the device becomes available.

7Acceptable Use

When using the Platform, you agree not to:

  • Use the Platform to harm, threaten, or harass any person
  • Attempt to gain unauthorized access to the Platform's systems or infrastructure
  • Interfere with or disrupt the proper functioning of the Platform
  • Upload malicious code, viruses, or other harmful data
  • Use the Platform in violation of any applicable law or regulation
  • Present the Platform's readings as certified medical diagnoses

8Intellectual Property

The App and all of its content, features, functionality, design, source code, algorithms, and trademarks are the exclusive property of NorCemic Inc. and are protected by United States and international intellectual property laws.

You may not copy, modify, distribute, sell, or create derivative works based on the Platform without prior written consent from NorCemic Inc. "SmartCemic", "QESA", "QESA Pro", "Biomarker Intelligence Device", and the NorCemic logo are trademarks of NorCemic Inc.

9Disclaimers and LiabilityImportant legal limitations

Warranty Disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NORCEMIC INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES.

Our total liability for any claims arising from these Terms or your use of the Services shall not exceed the greater of: (a) the amount you paid us in the 12 months preceding the claim, or (b) $100.

10Governing LawState of Arizona

These terms shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law provisions. Any dispute arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Maricopa County, Arizona.

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